Resources for individuals and families



  • New York City Department of Probation: One week of free groceries are available to all New Yorkers in five boroughs at the Neighborhood Opportunity Network (NeON) Nutrition Kitchens, in partnership with the Food Bank of NYC and the NYC Young Men’s Initiative (YMI)
  • Pet owner impact by COVID-19
    • Call the Pet Hotline at 1-877-204-8821
    • 8 a.m. to 8 p.m, 7 days a week
  • FAQ for Pandemic Unemployment Benefits
  • Centralized COVID19 page for resources:
  • Real-time COVID updates
  • Confidentially self-report COVID19 status and symptoms
  • 11,000 hotel rooms to help New Yorkers Quarantine
    • If you’re a healthcare worker and need a hotel nycgov/covid19hotel
  • Free meals are available to every New Yorker at over 400 locations
  • For DACA Recipients: For help renewing your application call ActionNYC at 1-800-354-0365 (we may even be able to help you out with the renewal fee.
    • Use of our health services related to #COVID19 will not be considered under the Public Charge rule and will not impact your ability to apply for a green card or citizenship.
    • More info: http://bit.ly/2ic6qcV
  • Skip the Trip to Access HRA:
    • To help stop the spread of COVID-19, many HRA locations are consolidating until further notice. We are asking New Yorkers to do everything they can through #AccessHRA or by calling 311.
  • Volunteer, donate or partner with NYC: nyc.gov/helpnow
  • Assistance for Organizations
  • Services for Domestic and Gender-Based Violence Survivors
  • It’s ILLEGAL for stores to overcharge you.
    •  If you think a store excessively increased the price of items needed to prevent or limit the spread of or treat COVID19 you can:
  • Affected by COVID19? Find out what benefits you may qualify for and more
  • Has your financial situation changed due to #COVID19?
  • NYC Financial Empowerment Center counselors are available to support you over the phone with free financial counseling – it’s secure and confidential.
  • Mental Health Support New Yorkers Can Access While Staying Home
  • Many city services are available to all New Yorkers no matter what your immigration status is and regardless of your ability to pay.
    •  Visit the Mayor’s Office of Immigrant Affairs’ COVID-19 resource guide for immigrant communities during the COVID-19 pandemic
    • Information is available in multiple languages: nyc.gov/immigrants/coronavirus  
  • COVID-19 Resources for NYCHA residents
  • Learn more about COVID-19, or coronavirus, in American Sign Language.
  • NYC Food Delivery Driver Portal
    The City of New York is hiring licensed TLC drivers to deliver food to New Yorkers in need during the COVID-19 crisis.
  • We’ve released a Work from Home Toolkit to help New Yorkers make the most of working from home.
  • DOE Graphics Library
  • Remote Learning:  
  • Housing Court
    •  is closed for most non-essential matters and that all pending proceedings are being administratively adjourned
    • New York City Housing Court are now only open for essential cases permitted by the court, such as landlord lockouts, serious housing code violations, and requests for emergency repairs orders. Other Housing Court cases are on hold. 
      • Know that since March 16, 2020, all eviction proceedings in New York City are suspended indefinitely. For more information, please visit the NYC Department of Investigation (DOI).
      • Anyone with knowledge of City marshals attempting to execute on warrants of eviction can report this activity by calling DOI’s Bureau of City Marshals at 212-825-5953.
      • Call 311 or fill out the Mayor’s Office to Protect Tenants Contact Us form if you are being threatened with eviction, harassment or need emergency help. 
  • COVID-19 and Poison Prevention: Staying Safe While Staying Home