Programs & Services

What We Provide

Our Programs & Services

BPHN provides a diverse range of high-quality services to its clients through a team of dedicated and experienced staff.

Transitional Housing

BPHN offers temporary emergency housing to over 3000 unhoused/homeless New Yorkers each month

Pathway to Permanent Housing

BPHN offers assistance with securing entitlements/benefits, submitting housing applications and documentation for receiving housing subsidies/rental assistance, priority access to landlords/brokers, guidance on tenants’ rights, and responsibilities prior to leasing, and accompaniment to housing viewings.

Social Support Services

Trauma-informed approach to client engagement consisted of case management, crisis counseling, substance use disorder counseling, mental health support, referrals to mental health, and other supportive services in the community.

Emergency Housing for PLWHA

The Bronx Parent Housing Network-Emergency Housing Provider Management Program (EHPMP) provides managerial oversight of NYC HRA-approved Emergency Housing facilities for PLWH with the goal of providing a secure, safe, clean, and affordable housing while working to transition clients to independent, permanent housing.

Food and Nutrition Services

The Food and Nutrition Services (FNS) Program at the Bronx Parent Housing Network aims to reduce the number of PLWH who experience food insecurity and empower clients to increase independence with healthy eating, and nutrition.

Health Home Supportive Housing

The overall goal of the MRT Health Home Supportive Housing Program  (HHSHP) is to provide rental subsidies and access to affordable, stable supportive housing for high utilizers of Medicaid services who are medically vulnerable and chronically homeless. The program offers opportunities to learn life skills for successful community living and improved health outcomes.

Health Home Care Management

Under the auspices of CCMP, the overall goal of the health home care management program is to assist chronically ill New Yorkers navigate and access healthcare and social services to improve their health and wellbeing. Through our comprehensive community-based network, we offer person-centered, high quality, and cost-effective care coordination services that promote stability, autonomy, and dignity.

Youth Works Plus Program

The goal of the Work Plus Program is to offer employment pathways to youth and simultaneously address the medical, housing, and supportive service needs of those who were formerly involved with the criminal justice system or are at risk for adverse involvement with the justice system. The program aims to successfully sustain reentry into the community within a year of referral for clients who are referred by the Department of Probation’s Crisis Management System Providers.

Domestic Violence and Empowerment Initiative (DOVE)

BPHN intervenes in the lives of domestic violence survivors, ensuring that they receive compassionate, culturally appropriate, trauma-informed, and strength-based interventions and services that not only address their trauma, but also provide housing and social support. Social Service staff also conduct referrals to health care, substance abuse treatment, legal services, entitlements/benefits, and other social services in order to comprehensively address survivors’ needs.

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Program eligibility:

The NYC Human Resources Administration (HRA) refers eligible clients to Emergency Housing facilities managed by BPHN. 

Program Features and Accomplishments:

BPHN EHPMP  works together with HRA to ensure quality services are being provided to clients residing in EHP facilities. BPHN EHPMP Program provides daily oversight of assigned facility providers that are located in all NYC boroughs -Bronx, Brooklyn, Manhattan, Queens and Staten Island. BPHN oversees facility providers to ensure they adhere to NYC Housing standards and codes and offer social service referrals to clients as necessary. 

BPHN inspectors conduct in-person inspections of facilities in our portfolio to ensure health and safety standards are maintained. Inspection-related concerns are monitored with prompt follow-up. BPHN monitors providers’ compliance with tracking occupancy and availability of community linkages for needed social service referrals for clients. BPHN’s Vendor Managers communicate daily with EHP housing providers to ensure NYC HRA provider standards and requirements are met. BPHN also monitors all client complaints and incidents. In addition, there is a 24/7 hotline number for nightly and weekend coverage.

Program Eligibility:

To be eligible for the program, clients must meet income, residency, and medical requirements.

Program Features and Accomplishments:

1. An onsite client-choice food pantry that offers nutritious food weekly

2. Individual nutritional counseling with a Registered Dietitian to achieve health and wellness goals

3. Regular nutrition education group classes that promote discussions with other clients around nutrition

4. Nutritional supplements to support underweight and/or malnourished clients

5. Regular comprehensive check-ins to connect clients with other health and supportive services providers to improve health and other socioeconomic concerns

Program Eligibility: 

1. Clients must be at 18 years

2. Medicaid recipient or dually enrolled in Medicaid/Medicare,

3. Have been chronically homeless for at least one year,

4. Enrolled in a Health Home or be Health Home eligible (i.e. have an ecisting chronic health condition – like Mentall illness, asthma, diabetes, hypertension,

5. Have had at least one more hospitalizations

6. Four (4) or more emergency room visits,

7. Cannot be eligible for other rental subsidies

Program Features:

1. Ensure housing stability by successfully housing/rehousing clients

2. Case Management Services

3. Peer Support

4. Rental subsides, furniture support/allowance, brokers fees, and moving expenses

   1. Independent Living Skill Building

   2. Support with Financial Management

   3. Support with Job Training and Placement

   4. Coordination with property owners and management companies – Tenancy Services

   5. Coordination of health needs and preventative health services including referrals to Medicaid Care Coordination Health Home Programs

   6. Holiday Events and Groups

Program Accomplishments:

The MRT Supportive Housing Program was formulated in 2018. The program is currently servicing 15 clients. All 15 clients served have been successfully housed. MRT clients have demonstrated success with maintaining their apartments, avoiding emergency room visits, obtaining CASAC-T certificates, obtaining American Citizenship, attending GED classes, participating in community outreach, attending adult daycare to progress social skills, and receive mental health supports, and maintain their health stability.

Program Eligibility:

To be eligible for Health Home services, a Medicaid recipient needs to have one qualifying chronic condition such as HIV, Serious Mental Illness, Serious Emotional Disturbance, asthma, diabetes, hypertension, Sickle Cell Anemia or two or more chronic conditions.

Program Features and Accomplishments:

Comprehensive Care Management

Care coordination and health promotion

Comprehensive transitional care from inpatient to other settings, including appropriate follow-up

Individual and family support

Referral to community and social services

The use of health information technology (HIT) to link services

Program Eligibility:

1. The NYC Human Resources Administration (HRA) refers eligible clients to Emergency Housing facilities manged by BPHN. Bronx youth in the catchment area of the 42nd Precinct 16 to 30 years, who have a history of Criminal Justice involvement or are at risk for involvement with the criminal justice system.

Program Features and Accomplishments:

1. Offer any array of services to improve work readiness and employablity

2. Offer individualized support with building soft skills, basic life skills, family strengthening, economic opportunity/employment, and social networking and community benefit projects.